.: Professional Overview

Customer SatisfactionMany clinicians, professionals, resellers and educators have surveyed their LACE users and found a sharp increase in user satisfaction once they've added LACE to their process. Watch the introduction video by Dr. Robert Sweetow

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Eastern U.S. Contact

Mr. Bill Woods

Email: bwoods@neurotone.com

Phone: (931) 623-1192

Western U.S. & International Contact

Mr. John McMahon

Email: jmcmahon@neurotone.com

Phone: (510) 848-8480


How does LACE benefit your patients?

LACE training significantly helps people with listening difficulties, because it:

  • Teaches them that hearing does not equal listening
  • Demonstrates that not every word needs to be understood to get the message
  • Helps the patient adjust to new, amplified sound
  • Builds confidence that they actually heard and understood what was said
  • Provides communication and compensatory strategies
  • Improves cognitive skills (speed of processing and auditory memory) for understanding speech in difficult environments

How does LACE benefit your practice?

LACE training significantly helps people with listening difficulties, because it:

  • LACE induces a fundamental change in the relationship between the patient and the practitioner. With minimal impact on clinic time, the patient goes from being passive to active, takes responsibility for a large part of their aural rehab and becomes part of the solution, not just the problem. The payoff is greater communications confidence and customer satisfaction for the patient, plus positive word-of-mouth and significantly lower returns for the clinic.

Reduces returns for credit:

  • A 3-clinic practice in Pennsylvania whose return rate fell by a factor of 5 after adopting LACE aural rehab across the board, increasing annual retained revenue by $160,000
  • Builds confidence that they actually heard and understood what was said
  • Provides communication and compensatory strategies
  • Improves cognitive skills (speed of processing and auditory memory) for understanding speech in difficult environments

Hearing ≠ ListeningNeurotone Pro Connects You To Your Patient

Neurotone Pro provides the tools you need to easily and quickly monitor the LACE training progress of your patients. In just a few minutes, you can order LACE, view the progress of existing patients and communicate with your patients via Neurotone Pro's automated email services. Use the Login form on the right to get started.