.: LACE in Your Practice

Have a question about our Professional Services?
Click Here to contact an account representative.

Neurotone Account Manager

Mr. Bill Woods

Email: bwoods@neurotone.com

650-241-0066 Office
931-623-1192 Mobile


Implementing LACE in Your Practice

Its easy!

There are a couple of things you'll want to do when first receiving the LACE product.
First, the package will include two stands/display cards for LACE booklets. The actual program discs are separate. We encourage you to place a stand/display card at your reception station and in your fitting room. This allows the patient to become familiar with the LACE Training information while waiting. The discs are intended to be stored separately and presented to the patient as part of the dispensing process.

Second, sign up at Neurotone Pro if you have not done so already. Neurotone Pro is a HIPAA-compliant web site designed to provide you with the tools needed to create patient records and track patient training progress remotely.

Once you have created an account at Neurotone Pro, you'll want to set-up and customize your automated patient email alerts. Enabling this service allows Neurotone to send automated email reminders on your behalf to your patients. These emails remind patients to begin training or encourage them to continue training if they have become inactive.

click to enlargeNew Keyboard Labels for LACE Computers

Designed to be used for dedicated LACE computers, our new LACE keyboard labels make it even easier for your patients operate the LACE software.

Click here or the thumbail on the right to enlarge the example image.


Dispensing LACE to Your Patients

There is a simple three-step procedure we recommend following when you give LACE to a patient:

1. The LACE CD sleeve includes a peel-off duplicate Registration Number sticker. This is to be put into your physical patient record. This duplicate Registration Number sticker is especially useful if you are not always able to follow step 3 when dispensing LACE to a patient, because it will allow you to easily reference the patient's registration number at a later time.

2. Have the patient fill out the Email Consent Form when you give them their new LACE package. The patient's consent is required for Neurotone to send them automated email reminders on your behalf. This will greatly reduce the amount of work needed on your part to ensure that your patients remain active with their LACE training. Note: This feature can only be used with patients using the computer version of LACE.

3. Log in to your account at Neurotone Pro and click on the Create Patient Record link. Enter the patient's name, email address and the 12 digit registration number found on the LACE package. Click on the "Create Patient Record" button to complete the record.